Categories of Information We Collect and How We May Use It
Through visiting or using our websites, we may collect information about you in various ways using device finger printing and other analytics (including IP address identification and cookies). Some examples include:
- browser name, device operating system, computer platform, browser version, and browser plugins; device screen size, color profile, color depth, and pixel ratio;
- whether the device is cookieEnabled;
- language used on the device;
- Internet service provider or network name used when accessing our websites;
- number of visits, views of content, and downloads from our websites;
- timestamps of visits to our websites; and duration of your stay on our websites and how you got to our websites (e.g., if you clicked on a paid advertisement or search engine result).
The above data is aggregated with data we collect from other visitors to our websites (“Aggregated Data”). The Company takes reasonable measures to ensure Aggregated Data is de-identified and shall not attempt to re-identify such data. The Company may use Aggregated Data as a statistical measure and not in a manner that would identify you personally. Aggregated Data enables us to improve our websites, increase the effectiveness of our marketing campaigns and target marketing to certain individuals, among other benefits. The Company may make use of, or make such Aggregated Data available to, third parties, in any manner in our sole discretion. In the event the Company does disclose Aggregated Data to third parties, the Company shall generally prohibit such third parties from re-identifying such data.
Note that if the Company is able to identify that you are located in the European Union when visiting or using our websites, you will be prompted to provide your consent in order for cookies to track and communicate certain information about you back to the Company. If you do not provide your consent, no cookies, web beacons, or other tracking devices will be permitted to attach to your information.
You may voluntarily disclose personal information to us in the event you choose to use the “Contact Us” link, “Live Chat Messages” portion of our websites, or when purchasing, accessing or using services provided through our websites. Any personal information you submit through our websites will not be disclosed to third parties without your permission and generally will be utilized only to respond to your requests.
We may use your information to process your service requests, handle orders, deliver services, process payments, communicate with you about orders, provide access to secure areas of the websites, recommend services we offer that might be of interest to you, to personalize your visit to our websites, and to enable us to review, develop, and continually improve the services we provide online. We also use this information to prevent or detect fraud or abuses of our websites and to enable third parties to carry out technical, logistical or other functions on our behalf.
Links to Non-affiliated Websites
The Company will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.
Children’s Online Privacy Protection
Our websites are not designed for or directed to children under the age of 18. If you are a parent who believes we have collected information regarding your child under age 18, please contact us at firstname.lastname@example.org to request deletion of such information from our records. We will respond to your request as soon as reasonably practicable, but no later than 5 calendar days after your request.
Browser Do-Not-Track Signals
Opt Out of Communications
We offer you a choice in how we communicate with you. If we obtain personal information about you as described above, we may contact you in regard to transactional and/or marketing/non-transactional communications. The Company’s marketing emails will always comply with laws such as CAN-SPAM. You can manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link at the bottom of the applicable message or by contacting us at email@example.com
The Company implements administrative, technical, and physical safeguards to help protect personal information we obtain against loss, theft, and misuse as well as unauthorized access, disclosure, alteration, and destruction. While we follow generally accepted standards to protect information, including the use of secure socket layer (SSL) technology, no method of storage or transmission is 100% secure. We store information you provide to us on a computer system located in a controlled facility with limited access. Visitor textual information is encrypted during transmission and our databases are accessible only by the Company’s employees, contractors and agents on a need to know basis and who have entered into and are bound by a confidentiality and nondisclosure agreement with the Company. The Company generally requires third parties to keep all personally identifiable information related to our customers secure and prohibits the use of personally identifiable information for direct marketing or any other purposes not authorized by the Company.
Effective Date: March 15, 2016
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